Frequently asked questions

No. uktravelagency lists independent operators across England, Scotland, Wales and Northern Ireland. Your booking contract is with the operator named on the experience — we help you discover and compare.

It depends on the operator. Many departures cap at 12–16 guests. Group size is shown on every experience card before you pay.

Cancellation and change rules are set by each operator and shown on the experience page. Many day tours allow free cancellation up to 24 hours before departure.

Filter experiences by private options, or tick “private available” on individual tours. You can also use Plan my trip on the home page and we will shortlist operators that fit.

Browsing and comparing is free. You pay the operator when you book their experience. Our shortlist service is also free with no obligation to book.

You pay the tour operator directly according to their checkout process. We do not take payment for the tour itself on this marketplace template.

Use the contact form or Plan my trip enquiry. A UK trip planner aims to reply within one working day with shortlisted options.

Meeting points are listed on each experience — often a city centre statue, station or coach bay. Arrive 10–15 minutes early unless told otherwise.

See our packing guide for layers, footwear and documents. Operators may send a specific list with your confirmation — follow that if it differs.

Accessibility varies by route and vehicle. Check the experience page and contact the operator before booking if you have mobility or health needs.